Ready to embark on your next adventure? Our team of travel experts is here to help you plan the perfect journey. Whether you have questions about specific destinations, need help customizing an itinerary, or want to discuss group booking options, we're just a message away.
We understand that planning travel can feel overwhelming, especially when exploring unfamiliar destinations. That's why we offer complimentary consultation calls where we can discuss your travel dreams, answer your questions, and provide honest recommendations based on our extensive experience. No pressure, no obligations – just friendly advice from people who genuinely love what they do.
Our office hours are Monday through Friday, 9:00 AM to 6:00 PM GMT, but our support team is available 24/7 for travelers currently on tour. We typically respond to inquiries within 24 hours during business days. For urgent matters or last-minute bookings, please call us directly at the number below.
Office Address
Flat 44S Miles route
North Philip
IG8Y 8DL
United Kingdom
Phone
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 4:00 PM GMT
Sunday: Closed
Emergency Support
24/7 support available for travelers on active tours
How far in advance should I book?
We recommend booking at least 3-6 months in advance for international trips, especially during peak travel seasons. However, we can often accommodate last-minute bookings depending on availability. Contact us to discuss your timeline.
Do you offer payment plans?
Yes, we offer flexible payment plans for bookings over £2,000. Typically, we require a 30% deposit to secure your booking, with the balance due 60 days before departure. Custom payment schedules can be arranged for larger groups.
What's included in your tour packages?
Each tour is different, but our packages typically include accommodation, specified meals, transportation during the tour, guided activities, and entrance fees to attractions. International flights are usually not included but can be arranged. Full details are provided for each specific tour.
Can you accommodate special dietary requirements?
Absolutely. We work with our partners to accommodate vegetarian, vegan, gluten-free, and other dietary needs. Please inform us of any requirements during the booking process so we can make appropriate arrangements.
What if I need to cancel my trip?
Cancellation policies vary by tour and destination. We always recommend purchasing comprehensive travel insurance. Our team will explain the specific cancellation terms when you book, and we'll work with you to find solutions if circumstances change.